The machine is on and the batteries are good. The machine is in sleep mode. After 30 minutes of non-use, the Treat&Train™ system goes into sleep mode. To wake it up, hit any button on the remote control. Indicates batteries need to be replaced. Solid

<div data-message-author-role="assistant" data-message-id="d7680872-44c6-41b1-8203-5e1943f23beb" dir="auto" id="isPasted"><h3 id="isPasted">Warning Lights, Sounds, and Troubleshooting</h3><h4 id="green-power-light">Green power light:</h4>The machine is on and the batteries are good.<h4 id="slow-blinking-green-power-light">Slow blinking green power light:</h4>The machine is in sleep mode. After 30 minutes of non-use, the Treat&amp;Train&#x2122; system goes into sleep mode. To wake it up, hit any button on the remote control.<h4 id="red-power-light">Red power light:</h4>Indicates batteries need to be replaced.<h4 id="down-stay-light">Down-stay light:</h4>Solid:&#xA0;The button on the remote control has been pressed, putting the unit into a down-stay session (see Section 7). To turn the light off press the remote control DOWN-STAY button again.Blinking and beeping: This occurs when the food delivery mechanism is jammed or empty. If this happens, turn the machine off and refill the unit, or turn the disc clockwise to reverse the jam. (See Section 4E for choosing the right food).<h4 id="other-troubleshooting">Other Troubleshooting</h4>What if the dog is afraid of the machine? Be careful to pair treats with the Treat&amp;Train&#x2122; system before you activate the machine. Follow the steps in 5B in this Quick Start Guide for instructions on how to test to see if food is the optimal size. For a list of foods that work in the Treat&amp;Train&#x2122; system visit <a rel="noreferrer" target="_new">https://drsophiayin.com/app/uploads/2016/01/tnt_dog_foodsm.pdf</a>.What if the treat takes more than a second to dispense? Properly sized treats will dispense within a fraction of a second after you press DISPENSE on the remote. If they aren&apos;t, see Section 4E.What if the disc seems to spin slowly? Change the batteries. The batteries may be old or they are rechargeable batteries with a low mAh rating. (mAh capacity rating refers to the storage capacity available for a particular battery.)I put the Treat&amp;Train&#x2122; system in DOWN-STAY mode and it shuts off after one minute. Why? You must set the FIXED-VARIABLE switch to VARIABLE if you want the machine to dispense until it&#x2019;s empty. When the FIXED-VARIABLE switch is set to FIXED, treats will dispense at the TREAT RATE determined by the TREAT RATE dial, but only for one minute.What if the treat takes more than a second to dispense? Treats should dispense within a fraction of a second after you press the DISPENSE button on the remote.What do I do if my remote control isn&apos;t working? Check that the remote control and base unit are set to the same channel. Also, check the batteries in the base unit and remote control.</div>

General Troubleshooting Guide for the Treat and Train

How does the Treat & Train™ work?. The system works by rewarding desired behaviors and redirecting your dog’s focus away from actions such as barking, jumping or begging. The system can also be used to train your dog to obey commands such as down/sta

<a href="https://intl.petsafe.net/en-gb/support/treat-train-remote-reward-dog-trainer#" style="text-decoration:none;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">How does the Treat &amp; Train&#x2122; work?</a><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">The system works by rewarding desired behaviors and redirecting your dog&#x2019;s focus away from actions such as barking, jumping or begging. The system can also be used to train your dog to obey commands such as down/stay, coming when called and agility skills such as contacts, place and go-outs.<a href="https://intl.petsafe.net/en-gb/support/treat-train-remote-reward-dog-trainer#" style="text-decoration:none;">My dog might paw the food dispenser. Will that be a problem?</a><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">The Treat &amp; Train&#x2122; is fairly rugged and can withstand moderate amounts of pawing and nudging. When using the Treat &amp; Train&#x2122;, you will specifically reward your dog when he is standing with all four feet on the floor and avoid rewarding him for pawing the food dispenser. As a result, all dogs being formally trained with the Treat &amp; Train&#x2122; learn to receive treats without pawing the machine. Dogs not yet trained, however, may try to open the food dispenser. As long as the behavior of pawing or nudging the machine is not rewarded, this behavior will eventually disappear.<a href="https://intl.petsafe.net/en-gb/support/treat-train-remote-reward-dog-trainer#" style="text-decoration:none;">How old does my dog have to be to use the Treat &amp; Train&#x2122;?</a><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Puppies can start training with the Treat &amp; Train&#x2122; as soon as they are fully weaned from their mothers and can eat dry kibble.<a href="https://intl.petsafe.net/en-gb/support/treat-train-remote-reward-dog-trainer#" style="text-decoration:none;">What kind of treats can be used with it?</a><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">The Treat &amp; Train&#x2122; requires dry dog food, dry treats or semi-moist treats that fit through the food disc holes on either the large or small-sized kibble disc. Round or oval-shaped treats or food of a uniform size work best.<a href="https://intl.petsafe.net/en-gb/support/treat-train-remote-reward-dog-trainer#" style="text-decoration:none;">Can I train multiple dogs at once with the Treat &amp; Train&#x2122;?</a><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">For multi-dog households, we recommend training one dog at a time.<a href="https://intl.petsafe.net/en-gb/support/treat-train-remote-reward-dog-trainer#" style="text-decoration:none;">Can this be used for cats/other animals?</a><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">The Treat &amp; Train&#x2122; Remote Reward Dog Trainer has only been tested for use with dogs. Because different species learn in different ways, you may wish to consult with a qualified professional animal behaviorist for further assistance with pets other than dogs.<a href="https://intl.petsafe.net/en-gb/support/treat-train-remote-reward-dog-trainer#" style="text-decoration:none;">Does the dog wear a training collar?</a><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">No, there is not a collar is used with this training tool.<a href="https://intl.petsafe.net/en-gb/support/treat-train-remote-reward-dog-trainer#" style="text-decoration:none;">How does the Treat &amp; Train&#x2122; know to dispense the treats?</a><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">You control when treats are dispensed by pressing a button on the hand-held remote.<a href="https://intl.petsafe.net/en-gb/support/treat-train-remote-reward-dog-trainer#" style="text-decoration:none;">Is the Treat &amp; Train&#x2122; waterproof?</a><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">No. The Treat &amp; Train&#x2122; should not be left outdoors after training or submersed in pools, lakes or other bodies of water.<a href="https://intl.petsafe.net/en-gb/support/treat-train-remote-reward-dog-trainer#" style="text-decoration:none;">Can this be used outdoors?</a> <span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: rgb(255, 255, 255); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Yes, the Treat &amp; Train&#x2122; is portable and can be used in gardens, parks or other outdoor areas where you wish to work on your dog&#x2019;s training.Enhance Your Training with the Treat and Train DeviceBoost the effectiveness of your training sessions by watching our helpful videos. Click here to explore: <a href="https://vimeo.com/showcase/treatandtrain" rel="noreferrer" target="_new">Treat and Train Video Showcase</a>.

Is the Treat and Train right for me and my dog?

How to Use a Single Remote for Multiple Treat and Train Units. The Treat and Train remote has four channels, allowing you to control up to four different devices with a single remote. Here’s how to set it up:. 1. Identify the Channels: The remote and

How to Use a Single Remote for Multiple Treat and Train UnitsThe Treat and Train remote has four channels, allowing you to control up to four different devices with a single remote. Here&#x2019;s how to set it up:1. Identify the Channels:&#xA0;The remote and each Treat and Train device have channels numbered 1 through 4. The channel selector for the remote is located near the battery compartment.2. Set the Channels:<ul><li style="font-size: 16px;">Assign a unique channel to each Treat and Train unit. For example, if you have three units, set them to channels 1, 2, and 3, respectively.</li><li style="font-size: 16px;">Make sure the remote&apos;s channel selector is set to the same channel as the unit you want to control.</li></ul>3. Operate the Units:<ul><li style="font-size: 16px;">To trigger a specific unit, simply set the remote to the corresponding channel. The remote will then communicate with the unit set to that channel.</li></ul>This way, you can seamlessly switch between multiple Treat and Train units using a single remote.

How to Use a Single Remote for Multiple Treat and Train Units

Troubleshooting Steps:. If you've searched thoroughly and still can't find the battery, we apologize for the inconvenience. To receive a reimbursement:. We value your satisfaction and apologize for any inconvenience caused. Please don't hesitate to c

<div dir="ltr" id="isPasted">Troubleshooting Steps:<ol data-sourcepos="7:1-9:0"><li data-sourcepos="7:1-7:175">Check the Cardboard Inserts: The battery is often found in one of the cardboard inserts within the packaging. It might be placed by itself or tucked into the styrofoam.</li><li data-sourcepos="8:1-9:0">Search the Outer Packaging: Sometimes, the battery can slip out of its designated spot and end up in the outer packaging. Carefully inspect all sides and corners.</li></ol>If you&apos;ve searched thoroughly and still can&apos;t find the battery, we apologize for the inconvenience.To receive a reimbursement:<ol data-sourcepos="14:1-17:0"><li data-sourcepos="14:1-14:106">Purchase a replacement battery: You can buy one from a local electronics store or online retailer.</li><li data-sourcepos="15:1-15:88">Save your receipt: Keep a copy of the purchase receipt as proof of your purchase.</li><li data-sourcepos="16:1-17:0">Contact our customer support: Reach out to us with your order number and a copy of the receipt. We&apos;ll process a reimbursement for the cost of the battery.</li></ol>We value your satisfaction and apologize for any inconvenience caused. Please don&apos;t hesitate to contact us if you have any further questions.</div><button><div hidden> </div></button><button><div hidden> </div></button>

Where is the remote battery located?

You can find the game videos for the Treat and Train unit at the following link: https://vimeo.com/showcase/treatandtrain.

You can find the game videos for the Treat and Train unit at the following link: <a href="https://vimeo.com/showcase/treatandtrain" id="isPasted" rel="noopener" target="_new">https://vimeo.com/showcase/treatandtrain</a>.

Where can I find the game videos for the Treat and Train unit?

Maintaining and sanitizing your Treat and Train device ensures it operates efficiently and remains hygienic for your pet. Follow these steps to clean your device safely:. Turn Off and Unplug:. Disassemble the Device:. Clean the Removable Parts:. Wipe

<h3 id="isPasted">How to Maintain and Sanitize Your Treat and Train Device</h3>Maintaining and sanitizing your Treat and Train device ensures it operates efficiently and remains hygienic for your pet. Follow these steps to clean your device safely:<h4 id="materials-needed">Materials Needed:</h4><ul><li>Pet-friendly liquid soap</li><li>Warm water</li><li>Soft cloth or sponge</li><li>Small brush (optional)</li><li>Dry towel</li></ul><h4 id="steps">Steps:</h4><ol><li>Turn Off and Unplug:<ul><li>Ensure the device is turned off and unplugged before cleaning to avoid any electrical hazards.</li></ul></li><li>Disassemble the Device:<ul><li>Remove the kibble disc and any other detachable parts, such as the food dispenser tray.</li></ul></li><li>Clean the Removable Parts:<ul><li>Wash the treat hopper and dispenser tray with mild dish soap and warm water.</li><li>Use a soft cloth or sponge to gently scrub away any residue.</li><li>Rinse thoroughly and dry with a clean towel.</li></ul></li><li>Wipe Down the Main Unit:<ul><li>Dampen a soft cloth with warm water and a small amount of mild dish soap.</li><li>Wipe down the exterior of the main unit, being careful not to let water seep into any openings.</li><li>For hard-to-reach areas, you can use a small brush to remove debris.</li><li>Dry the parts with a clean towel</li></ul></li><li>Dry All Parts:<ul><li>Ensure all parts, especially the kibble disc and dispenser tray, are completely dry before reassembling.</li></ul></li><li>Reassemble the Device:<ul><li>Once all parts are clean and dry, reassemble the device by placing the kibble disc and any other detachable parts back in their respective positions.</li></ul></li><li>Final Check:<ul><li>Check for any remaining moisture or debris.</li><li>Make sure all parts are securely in place before turning the device back on.</li></ul></li></ol>By following these steps, you can keep your Treat and Train device sanitized and in optimal condition for your pet&apos;s use. Regular maintenance helps prevent any build-up of food residue and ensures the device operates smoothly.

How to Maintain and Sanitize Your Treat and Train Device

Replacement Parts. You can find all our available replacement parts here: https://treatandtrain.com/collections/replacement-parts

Replacement PartsYou can find all our available replacement parts here: <a href="https://treatandtrain.com/collections/replacement-parts" id="isPasted">https://treatandtrain.com/collections/replacement-parts</a>

Where do I find replacement parts?

We regularly restock items that are currently unavailable. Typically, it takes 2-3 weeks for them to become available again. If you need further assistance or have any other questions, feel free to contact us here: https://treatandtrain.com/pages/con

We regularly restock items that are currently unavailable. Typically, it takes 2-3 weeks for them to become available again.If you need further assistance or have any other questions, feel free to contact us here: <a href="https://treatandtrain.com/pages/contact" rel="noopener" target="_new">https://treatandtrain.com/pages/contact</a>

When will the out-of-stock parts be restocked?

The Treat & Train is designed to be used with dry dog food, dry treats, or semi-moist treats that are able to pass through the kibble disc holes. Treats or kibble that are round or oval-shaped and of uniform size are known to work best in the dispens

The Treat &amp; Train is designed to be used with dry dog food, dry treats, or semi-moist treats that are able to pass through the kibble disc holes. Treats or kibble that are round or oval-shaped and of uniform size are known to work best in the dispensing mechanism. It is not recommended to use wet or moist goods such as fresh pet chicken nuggets or slices of beef hot dog as they may obstruct the kibble disc holes and impair the unit&apos;s function.

What type of treats should I use with the Treat & Train?

Yes, we do!. To receive updates on our latest discounts and special promotions, simply head over to our homepage at treatandtrain.com. When prompted, sign up for special offers and updates by entering your email address. Don’t worry—signing up is com

Yes, we do!To receive updates on our latest discounts and special promotions, simply head over to our homepage at <a data-start="280" data-end="330" rel="noopener" target="_new" href="https://www.treatandtrain.com">treatandtrain.com</a>. When prompted, sign up for special offers and updates by entering your email address.Don&#x2019;t worry&#x2014;signing up is completely free. It just gives us permission to email you about our current promotions, product news, and exclusive offers.Stay tuned&#x2014;you might just catch a great deal!

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