Where is the remote battery located?Updated 9 months ago

Troubleshooting Steps:

1. Check the Cardboard Inserts: The battery is often found in one of the cardboard inserts within the packaging. It might be placed by itself or tucked into the styrofoam.
2. Search the Outer Packaging: Sometimes, the battery can slip out of its designated spot and end up in the outer packaging. Carefully inspect all sides and corners.

If you've searched thoroughly and still can't find the battery, we apologize for the inconvenience.

To receive a reimbursement:

1. Purchase a replacement battery: You can buy one from a local electronics store or online retailer.
2. Save your receipt: Keep a copy of the purchase receipt as proof of your purchase.
3. Contact our customer support: Reach out to us with your order number and a copy of the receipt. We'll process a reimbursement for the cost of the battery.

We value your satisfaction and apologize for any inconvenience caused. Please don't hesitate to contact us if you have any further questions.