How to Confirm If You’ve Placed an OrderUpdated 6 months ago

If you’re unsure whether your order was successfully placed, follow these steps to confirm:

1. Check Your Email

When you place an order, we send a confirmation email to the email address provided during checkout. Be sure to:

• Check your inbox and spam/junk folders for an email from us.
• Look for the subject line: “Order Confirmation from Treat and Train”.

2. Verify Your Payment

If you didn’t receive a confirmation email, check your payment account (e.g., credit card, PayPal, or bank statement) to see if the transaction went through.

• A charge on your account indicates that the order was likely placed.

3. Contact Us for Assistance

If you see a charge but haven’t received a confirmation email, we’re here to help! Please send us a message through our Contact Us page with the following details:

• The name and email address used for the order.
• The date and amount of the charge.

Our team will promptly look into it and provide an update on your order status.

Thank you for choosing Treat and Train!