How do I request and process a refund if I cannot reject a shipment?Updated 9 months ago

If it is not possible to intercept and reject a shipment, you can initiate a return request upon receipt of the item. To initiate a return, simply reach out to our customer service team at [email protected]. Upon acceptance of your return, we will furnish you with a return shipping label and detailed instructions on the return process, including the address to which your item should be sent:

Treat&Train
705 Page Road
Washington, NC 27889