Treat and Train

<p>If your item has not arrived as expected and you suspect it may be lost, we sincerely apologize for the inconvenience and understand your concern. Rest assured, upon your request, we can promptly issue a full refund for the affected order. Should the package later arrive, please do let us know.</p>

If your item has not arrived as expected and you suspect it may be lost, we sincerely apologize for the inconvenience and understand your concern. Rest assured, upon your request, we can promptly issue a full refund for the affected order. Should the

How do I cancel my order and get a refund if my item is late or lost?

FAQs

Shipping Policy

How can I get a replacement for an undeliverable or lost package?

How quickly can I receive a bulk order for additional units?

Shipping

General Troubleshooting Guide for the Treat and Train

Is the Treat and Train right for me and my dog?

How to Use a Single Remote for Multiple Treat and Train Units

Where is the remote battery located?

Where can I find the game videos for the Treat and Train unit?

How to Maintain and Sanitize Your Treat and Train Device

Where do I find replacement parts?

What should I do if my package is marked as delivered but I have not received it?

What do I do if my order is missing items or parts?

How do I get assistance if I receive an incorrect product?

How do I request and process a refund if I cannot reject a shipment?

When will the out-of-stock parts be restocked?

How do I handle a package that's marked 'shipped' but has no tracking updates?

What type of treats should I use with the Treat & Train?

How do I cancel my order?

How to Confirm If You’ve Placed an Order

Refund Policy

Warranty Information

Refund/Warranty Information

How do I cancel my order and get a refund if my item is late or lost?Updated 9 months ago