Treat and Train

<h2 data-start="90" data-end="118" id="isPasted">Request to Change Address</h2><p data-start="120" data-end="226">Need to update the shipping address on your order? We&#x2019;re happy to help&#x2014;please review the guidelines below.</p><h3 data-start="228" data-end="269" id><br></h3><h3 data-start="228" data-end="269" id="if-your-order-has-not-yet-shipped">If Your Order Has <em data-start="250" data-end="267">Not Yet Shipped</em></h3><p data-start="270" data-end="471">We can update your shipping address as long as the order hasn&apos;t been shipped. To request a change, please email us at <a href="mailto:info@treatandtrain.com" id="isPasted">info@treatandtrain.com</a> with the following details:</p><ul data-start="472" data-end="593"><li data-start="472" data-end="493"><p data-start="474" data-end="493">Your order number</p></li><li data-start="494" data-end="519"><p data-start="496" data-end="519">The name on the order</p></li><li data-start="520" data-end="562"><p data-start="522" data-end="562">The email address used during checkout</p></li><li data-start="563" data-end="593"><p data-start="565" data-end="593">The <strong data-start="569" data-end="593">new shipping address</strong></p></li></ul><h3 data-start="595" data-end="636" id="-1"><br></h3><h3 data-start="595" data-end="636" id="if-your-order-has-already-shipped">If Your Order Has <em data-start="617" data-end="634">Already Shipped</em></h3><p data-start="637" data-end="736">Unfortunately, once an order has shipped, we&#x2019;re unable to make any changes to the shipping address.</p><p data-start="738" data-end="917">However, if the package is undeliverable or returned to you, we can assist you with returning the item for a refund. Just contact us and we&#x2019;ll walk you through the return process.</p><h3 data-start="919" data-end="946" id="-2"><br></h3><h3 data-start="919" data-end="946" id="how-do-i-contact-you">How Do I Contact You?</h3><p data-start="947" data-end="1109">Simply send an email to<a href="mailto:info@treatandtrain.com"> info@treatandtrain.com</a> with your order number, name, and email address, and we&#x2019;ll be happy to assist you.</p>

Need to update the shipping address on your order? We’re happy to help—please review the guidelines below. We can update your shipping address as long as the order hasn't been shipped. To request a change, please email us at info@treatandtrain.com wi

Address Change Request

Order Related Topics

Shipping Policy

How can I get a replacement for an undeliverable or lost package?

How quickly can I receive a bulk order for additional units?

Shipping

General Troubleshooting Guide for the Treat and Train

Is the Treat and Train right for me and my dog?

How to Use a Single Remote for Multiple Treat and Train Units

Where is the remote battery located?

Where can I find the game videos for the Treat and Train unit?

How to Maintain and Sanitize Your Treat and Train Device

Where do I find replacement parts?

When will the out-of-stock parts be restocked?

What type of treats should I use with the Treat & Train?

Do you offer discounts/promotions?

FAQs

Refund Policy

Warranty Information

Refund/Warranty Information

How do I cancel my order and get a refund if my item is late or lost?

What should I do if my package is marked as delivered but I have not received it?

Address Change RequestUpdated a day ago

Request to Change Address

If Your Order Has Not Yet Shipped

If Your Order Has Already Shipped

How Do I Contact You?