Treat and Train

All domestic orders have free shipping and are processed Monday-Friday in the order that they are received. Typically, domestic orders ship out in one business day and are sent USPS Priority/First Class and should arrive in 2-4 days. All International shipping, duties and taxes shall be paid by the customer and should arrive to most places with 10 days of the order being shipped. International orders should ship within one business day.

All domestic orders have free shipping and are processed Monday-Friday in the order that they are received. Typically, domestic orders ship out in one business day and are sent USPS Priority/First Class and should arrive in 2-4 days. All Internationa

Shipping Policy

Shipping

How can I get a replacement for an undeliverable or lost package?

How quickly can I receive a bulk order for additional units?

General Troubleshooting Guide for the Treat and Train

Is the Treat and Train right for me and my dog?

How to Use a Single Remote for Multiple Treat and Train Units

Where is the remote battery located?

Where can I find the game videos for the Treat and Train unit?

How to Maintain and Sanitize Your Treat and Train Device

Where do I find replacement parts?

When will the out-of-stock parts be restocked?

What type of treats should I use with the Treat & Train?

Do you offer discounts/promotions?

FAQs

Refund Policy

Warranty Information

Refund/Warranty Information

How do I cancel my order and get a refund if my item is late or lost?

What should I do if my package is marked as delivered but I have not received it?

What do I do if my order is missing items or parts?

How do I get assistance if I receive an incorrect product?

How do I request and process a refund if I cannot reject a shipment?

How do I handle a package that's marked 'shipped' but has no tracking updates?

How do I cancel my order?

How to Confirm If You’ve Placed an Order

Address Change Request

Order Related Topics

Shipping PolicyUpdated a year ago