Treat and Train

<p>If your order was deemed undeliverable or is lost, we are more than happy to assist by arranging a replacement shipment. It is essential to restate your shipping address to facilitate this process and ensure accurate delivery. Additionally, we can often offer expedited shipping through carriers like FedEx to expedite the replacement.</p>

If your order was deemed undeliverable or is lost, we are more than happy to assist by arranging a replacement shipment. It is essential to restate your shipping address to facilitate this process and ensure accurate delivery. Additionally, we can of

How can I get a replacement for an undeliverable or lost package?

Shipping

Shipping Policy

How quickly can I receive a bulk order for additional units?

General Troubleshooting Guide for the Treat and Train

Is the Treat and Train right for me and my dog?

How to Use a Single Remote for Multiple Treat and Train Units

Where is the remote battery located?

Where can I find the game videos for the Treat and Train unit?

How to Maintain and Sanitize Your Treat and Train Device

Where do I find replacement parts?

How do I cancel my order and get a refund if my item is late or lost?

What should I do if my package is marked as delivered but I have not received it?

What do I do if my order is missing items or parts?

How do I get assistance if I receive an incorrect product?

How do I request and process a refund if I cannot reject a shipment?

When will the out-of-stock parts be restocked?

How do I handle a package that's marked 'shipped' but has no tracking updates?

What type of treats should I use with the Treat & Train?

How do I cancel my order?

How to Confirm If You’ve Placed an Order

FAQs

Refund Policy

Warranty Information

Refund/Warranty Information

How can I get a replacement for an undeliverable or lost package?Updated 9 months ago